Reference

Terms and Conditions for Using sepam4d

These terms govern every account on sepam4d — from how you register and fund your wallet to how we handle disputes and close inactive accounts.

Account eligibility appliesDANA, OVO, GoPay coveredLocal law governs accessAccount activity monitoredChanges notified via account
sepam4d Terms and Conditions for Using sepam4d
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms aren't just legal text — they describe how sepam4d actually operates your account. Here's how we handle the four areas that matter most to you.

Data Retention We keep account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support via live chat.
Cookie Use Our platform uses session cookies to keep you logged in and functional cookies to remember your payment preference — DANA, OVO, or GoPay. No behavioural advertising cookies are set without your consent.
Account Security Login is protected by OTP verification tied to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security tab and contact support to trigger a full account review.
Requesting Changes To update personal details, change your registered wallet, or request account closure, submit the request through live chat with your account ID ready. Changes to payment wallets require re-verification before the next deposit.
TERMS SUPPORT CHANNELS

Contact Us About These Terms

Questions about what these terms mean for your account? Our support team handles terms-related queries through the channels below. If you need a copy of your account data or want to dispute a decision made under these terms, start with live chat — it connects you directly to the team that handles account and policy matters.

Live Chat Available directly inside your account dashboard. Use this for terms disputes, account reviews, or questions about what a specific clause means for your situation.
Email Support Send detailed written queries about these terms to our support address. Responses cover policy clarifications, account decisions, and formal data or access requests.
Account Help Centre Our help section includes plain-language explanations of key terms clauses — account rules, payment conditions, and what happens when you close or suspend your account.

Common Questions About Our Terms

Real questions about how these terms affect your account — answered plainly so you know where you stand before you need to act on them.

We can update the terms at any time. When we do, the new version is posted here with the effective date. Continuing to use your account after that date means you accept the updated version.

A breach — like sharing login details or attempting duplicate accounts — can lead to suspension or permanent closure. Funds in a suspended account are reviewed before any release is considered, per our internal process.

Contact support via live chat with your account ID and a data request. We process these within the timeframe set by applicable rules and confirm via your registered email when the data is ready.

Payment terms for DANA, OVO, and GoPay deposits are part of these overall account terms. Each deposit is matched to your verified wallet — any discrepancy triggers a manual check before funds reach your account balance.

You can request closure through live chat. Any verified balance is returned to your registered DANA, OVO, or GoPay wallet after identity confirmation. Pending transactions must clear before closure is finalised.

Access to sepam4d and the rules that apply depend on local law in your region. Where local law permits access, these terms are the agreement between you and us. Dispute resolution follows the process described in the full terms document.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.