Verifying Your sepam4d Account
Account verification protects your balance by making sure only you can request a withdrawal. We ask for a government-issued ID — a national identity card works — and occasionally a selfie to match the document. Upload both through the account settings screen; the review happens on our side and you will get a status update once it is done. Keeping your verification
current means withdrawals process without interruption. It also means our support team can act faster when you raise an account issue, because identity is already confirmed. This step is a safeguard we run for your benefit, not a delay.
- Prepare your document — A national identity card is the standard document we accept. Make sure the photo and ID number are clearly visible before uploading.
- Upload through account settings — Go to account settings and find the verification section. Upload the document image and the matching selfie from the same screen.
- Wait for our review — Our team reviews the submission and updates your account status. You will see the result reflected in your account profile.
- Stay verified — Once verified, keep your account details consistent with your wallet registration so withdrawals continue to process without a secondary hold.