Reference

How Our Legal Terms Protect Your Account

Our legal terms set out the conditions under which you access sepam4d, including eligibility, account rules, data handling and your rights — all subject to local law and available only where permitted in eligible regions.

Account Eligibility RulesData Handling PolicyJurisdiction-Dependent AccessUser Rights and RequestsDANA, OVO, GoPay Usage Terms
sepam4d How Our Legal Terms Protect Your Account
DATA AND SECURITY

How We Handle Your Account Data

We collect and retain only the account data needed to operate your access, verify your identity and process payments through DANA, OVO and GoPay. We do not sell personal data to third parties. Here is how we handle the key areas you are most likely to ask about.

Data Retention

Account and transaction data is retained for as long as your account is active and for a reasonable period after closure, as required for compliance and dispute resolution.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie settings through your browser at any time.

Account Security

Your account is protected by OTP verification on login and wallet-linked confirmation when withdrawing. Never share your OTP with anyone, including support staff who will never ask for it.

Data Correction Requests

If your registered details are incorrect — name, phone number or linked wallet — contact support via live chat or email with your account ID and we will process the correction.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, want to request a data correction, or need to flag a policy concern, our support team handles these directly. Reach us through the channels below — include your registered account ID and a clear description of your request so we can respond accurately.

Live Chat Open the chat widget from your account dashboard. Describe your legal or policy concern clearly, and include your account ID for faster handling.
Email Support Send your request to our support email address. Include your registered wallet — DANA, OVO or GoPay — and the nature of your query.
Account Help Center Access the Help Center from the account menu for policy articles, data request forms, and step-by-step guidance on terms-related account actions.

Legal Policy Questions Answered

These are the policy and legal questions we hear most. Each answer reflects how our terms actually work — no vague redirects, just the honest process.

Access depends entirely on local law in your region. You must be of legal age in your jurisdiction and located where online gaming is permitted. We do not override local legal restrictions.

Yes. Send a data access request through our support email with your account ID. We will compile and share your registered account data within a reasonable timeframe after verifying your identity.

Accounts are strictly single-user. Sharing credentials violates our terms and may result in suspension. All activity under your account — including DANA or OVO transactions — remains your responsibility.

Contact support first with your transaction reference and the wallet used — DANA, OVO or GoPay. We review payment records directly. Initiating a chargeback without contacting us may trigger account review.

We post updates on the platform. Continuing to use your account after a terms update means you accept the revised version. We recommend checking this page periodically for any changes.

You can request data deletion by contacting our support team. Note that some records may be retained for legal compliance or dispute resolution purposes even after a deletion request is processed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.