Reference

How sepam4d Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and move through the lobby.

Account data protectedDANA, OVO, GoPay wallet data securedYour right to access your dataClear data retention periodsContact us to request changes
sepam4d How sepam4d Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies, and Account Access

We apply encryption across your account sessions and payment flows so that data moving between your device and our servers stays private. Wallet transactions processed through DANA, OVO, or GoPay pass through the payment provider's own security layer before reaching our system — we receive only the confirmation token, not your wallet credentials. Your account password is stored in hashed form. We never display it in plain text, even to our own support staff. Players in Tangerang and across Indonesia accessing the lobby on mobile get the same session protection as desktop users.

Encrypted Sessions

Every account session runs over SSL encryption. Login events, deposit confirmations, and account updates are all covered by the same connection layer.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can clear or block cookies in your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for any period required by applicable local law after closure. You can ask what we hold at any time.

Third-Party Sharing

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who operate under data agreements with us.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, ask us to correct something, or request deletion, our support team handles privacy enquiries directly. You can reach us through live chat inside the lobby, by email, or via our help desk ticket form. We aim to respond to all data-related requests within the timeframe required by applicable local law.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a privacy request. Our team will confirm receipt and let you know the next step.

Email Support

Send your data request or privacy question to our support email address. Include your registered mobile number so we can locate your account quickly.

Help Desk Ticket

Submit a formal ticket through the help desk form if you need a written record of your request. We log every ticket and reply with a reference number.

Common Questions About Your Privacy on sepam4d

These are the questions we hear most often about how your data works on this platform. If yours is not here, contact our support team directly and we will give you a straight answer.

We collect your name, email, and mobile number at registration. When you deposit, we record the wallet reference from DANA, OVO, or GoPay. Device and IP data is logged automatically at each login.

No. We never store your e-wallet PIN or password. We only receive the transaction confirmation token from the payment provider after your deposit clears on their side.

We keep your data while your account is active. After closure, we retain records for any period required by applicable local law. You can contact support to ask exactly what we hold.

Yes. Submit a request via live chat, email, or the help desk ticket form. Include your registered mobile number. We will confirm receipt and respond within the timeframe local law requires.

Send a deletion request through the help desk ticket form or email support. We will process it in line with our retention obligations under applicable local law before confirming deletion.

We share data only with payment processors — DANA, OVO, GoPay — to complete transactions, and with service providers bound by data agreements. We do not sell your data for marketing.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.